Memory Limit Issue

  • Resolved mariyahu

    (@mariyahu)


    7 years, 6 months ago

    We are trying to install wpForo version 1.5.4 and upon activation of the plugin, the server throws a 500 error and completely shuts down. It seems to hit the php memory limit instantly.

    In the php log, there is this error logged:

    [17-Nov-2018 21:47:19 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 1052672 bytes) in /home/xxx-lms/www/wp-lms/wp-includes/class-wp-hook.php on line 271
    [17-Nov-2018 21:47:49 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 2097160 bytes) in /home/xxx-lms/www/wp-lms/wp-includes/plugin.php on line 195

    We are using WP version 4.9.8

    Can you advise on what might be going wrong? Please let me know if there is any more information you need to solve this issue.

    • This topic was modified 7 years, 6 months ago by mariyahu.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author gVectors Team

    (@gvectors-team)

    7 years, 6 months ago

    Hi @mariyahu
    Is this the first wpForo installation on this WordPress?
    How many users you have in this website?

    Thread Starter mariyahu

    (@mariyahu)

    7 years, 6 months ago

    Hi there,

    Thank you for your quick reply. We are installing this on a test site, which is a copy of our live site.

    We installed an instance before on the test site, but then wiped the server clean of the entire wp site and then started with a fresh copy of our live site, which has never had wpForo installed on it.

    We have 74 users total. This is a membership site, so we have Ultimate Member installed. We are also using Asgaros forum, which we will migrate over to wpForo once we can get it working.

    Plugin Author gVectors Team

    (@gvectors-team)

    7 years, 6 months ago

    Please deactivate Ultimate Members Plugin, then activate wpForo. If it works, navigate to Dashboard > Forums > Settings > Features Tab and set “No” the “Replace Forum Profile with Ultimate Member Profile” option. Then activate back the UM plugin.
    When this option is ON, there is some conflict with current version of UM. This issue is already fixed, we’re releasing the update in a few days.

    • This reply was modified 7 years, 6 months ago by gVectors Team.
    Thread Starter mariyahu

    (@mariyahu)

    7 years, 6 months ago

    I did this and it worked fine. Thank you. Once you do the update, then at that time will we be able to have the “Replace Forum Profile with Ultimate Member Profile” set to on?

    Plugin Author gVectors Team

    (@gvectors-team)

    7 years, 6 months ago

    Yes, sure.

Viewing 5 replies - 1 through 5 (of 5 total)

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