• Resolved cmgasillos

    (@cmgasillos)


    I have a problem yesterday in one of my page using memphis docs. All my files are still in upload/mdocs but when accesing that certain page it was saying ” Memphis Documents Error: Dissertation.pdf was not found, please contact the owner for assistance.” I haven’t done anything recently on this page. I’ve done the following method:

    1. I checked other page using same plugin to verify and other’s are working fine.
    2. I created new page and paste the short code and still the problem are the same.

    i have a lots of documents archieve on that page. Hope you could assist me on solving this issue. I tried to rollback also the older version but still facing the problem.

    Thank you,
    cmgasillos

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter cmgasillos

    (@cmgasillos)

    Just to some information seems the files from that page in upload/mdocs folder are all missing.that was approx 600+ from 2018-2014 were all lost. I tried to add 1 test document in 2018 folder and its working and stored up in upload/mdocs folder. Does anyone know how to resolve this issue or what happen?

    [ Please do not bump. ]

    Plugin Author bhaldie

    (@bhaldie)

    Im looking into the issue, and don’t have a solution right now. I’ll let you know when I find out what happened.

    Plugin Author bhaldie

    (@bhaldie)

    I have no news on this issue, are you still having issues?

    Thread Starter cmgasillos

    (@cmgasillos)

    Hi Bhaldie,

    What i did is to reupload my data in the newer version. But i see there is another updated version and i haven’t tried it yet. Did you fixed it already in the newer version?thanks

    Plugin Author bhaldie

    (@bhaldie)

    I haven’t been able to recreate the issue yet, so no the update does not fix your problem. Can you tell me if you have noticed any other missing files lately?

Viewing 5 replies - 1 through 5 (of 5 total)

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