Hi @noulai,
We checked your site and we couldn’t notice the issue you mentioned. Please check this screenshot – http://prntscr.com/t1ufh4
Maybe it might be showing on your end due to your site and browser cache. Please clear those cache and see if it works. We also suggest you visit your website in Private Browsing Mode and in different browsers.
If you still face any issue, please write back to us. You can also contact our support team here.
Thread Starter
noulai
(@noulai)
Hi,
Thanks for your quick response.
You’re right. It’s user error. I cleared my cache and checked my site with a different browser and in private mode.
Hi @noulai,
Can you please confirm if your issue is resolved or not?
Thread Starter
noulai
(@noulai)
Yes, it has been resolved.
Thank you
Hi @noulai,
Thank you for the confirmation. We are glad your issues are resolved. If you face any other issues, please feel free to let us know anytime.
If you haven’t already, can you please review our theme and share your experience.
https://ww.wp.xz.cn/support/theme/blossom-chic/reviews/
Thank you.
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This reply was modified 5 years, 11 months ago by
Jan Dembowski. Reason: Deleted ?filter=5 from review link, don't do that
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
@blossomthemessupport Don’t put ?filter=5 in your review links, it hides the non-5 star reviews from the person who uses that link and that’s not being completely honest. That’s not necessary as the stars default to 5 for all new reviews. The reviewer would manually need to change it to something other than 5 if they wanted to.
I’ve removed that part and now they’ll see the actual reviews and not just the 5 star ones.
Hi @jdembowski,
Sorry, we didn’t know about it. We will avoid such mistakes when sharing the review link.
Thank you for sharing this information.
Thread Starter
noulai
(@noulai)
Hi.
I’m back.
So, I’m still having issues with the menu bar through mobile.
It showed a “close” button and the drop down arrow is shown in the weird way.
I cleared my cache and checked it under private browsing in mobile and checked it with another phone.
Hi @noulai,
Besides the browser and website cache, there is also server-level cache. You should also clear it if you haven’t already.
If the issue still persist, please contact to our expert support team here.
