Assuming you are using a Custom Menu, you can create a Custom Link for the drop down header, and set the URL to #, which keep the link from actually leaving the page.
If you further want to turn the pointer into a default cursor when hovering over this header link (so viewers don’t get confused and try to click on it), give it a class (for example .my-header-link), and then add this to your css:
.my-header-link > a {
cursor: default !important;
}
Hmm, I am not sure where this is at. I am looking at the screen that is under Appearance >> Menus. Where would I put the “#” sign to make it unclickable?
Jon
Where would I put the “#” sign to make it unclickable?
In the URL field on the parent menu item:

I am not seeing the URL field. It is starting with “Navigation Label” as the top item.
You’ll need to add a Custom Link in order to see that field and add your own URL.

My pleasure! I’ll mark this thread as resolved but feel free to start a new one if you need help with anything else.