Are you logging in as an administrator?
Hello @yoramschwell! Do you see any options in the admin sidebar? Or is it completely gone?
Is the top bar still showing?
I am logging in as administrator.
The side bar is there, but with only basic options. There are no useful options for managing the site.
If you can access the “Users” section, go into your profile and see what your user role is set to. It seems strange that options would just disappear.
If you have the Administrator role, it may be a conflict of some sort. It appears to be a relatively new site using a standard theme, but have any plugins been installed? If permissions allow, you could try installing the Health Check plugin and using Troubleshooting mode to see if there are any issues there.
Hi. Thanks for the feedback. I don’t see where to access the “Users” section. I am logging in as my client. Someone else set up the site and I want to take it over and make it useful.
Here is a screenshot of what I see: http://www.jewishonlinecourses.com/admin/wordpressadminpage
Any reason why I can’t modify anything?
Thanks,
Yoram
Hello Yoram – my apologies for the extremely delayed response, I must have missed your reply. 🙁
It doesn’t appear the user you are logged in as has any privileges. I’d guess the user role is set to “Subscriber” per the entry in the WordPress Codex regarding Roles and Capabilities.
Whoever set up the site initially would have Administrator access and would need to grant that user account a higher level role in order to be able to manage content. Right now the user can only manage their own profile.
Best of luck!
