Menu items invisible

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor joelworsham

    (@joelworsham)

    8 years, 11 months ago

    Hi there,

    Temporary access would be the quickest way for me to get more information on what is going on. If you could, please email me the information at [email protected]

    Thank you!

    Thread Starter writingpad

    (@writingpad)

    8 years, 11 months ago

    Done. Thanks Joel!

    Plugin Contributor joelworsham

    (@joelworsham)

    8 years, 11 months ago

    Apologies for the delay.

    I looked around the website for a bit and have a theory. Your website is moving a bit slowly, that is the server is probably a bit bogged down. Also, your menu is very, very large. This is causing issues with saving the admin menus. Similar issues experienced here: https://ww.wp.xz.cn/support/topic/wordpress-menu-problem/

    I would advise contacting your system administrator to set a few php settings as follows:

    
suhosin.post.max_vars = 5000
suhosin.request.max_vars = 5000

    Also, please note a new version of Client Dash will be released sometime this year and will use a different system, one that is much more stable.

    EDIT: Also, once you set those server settings, you will need to re-create the admin menu by deleting it and re-creating it.

    • This reply was modified 8 years, 11 months ago by joelworsham.
    Thread Starter writingpad

    (@writingpad)

    8 years, 11 months ago

    Thanks Joel! Is there any way to save the Client Dash admin menu before deleting it, so we can restore it (instead of re-creating it)? Just checking, since it took a while to create.

    zenixnet

    (@zenixnet)

    8 years, 11 months ago

    Same issue here on WordPress 4.8 using the latest version of Client Dash

    • This reply was modified 8 years, 11 months ago by zenixnet.
    • This reply was modified 8 years, 11 months ago by zenixnet.
    Plugin Contributor joelworsham

    (@joelworsham)

    8 years, 11 months ago

    writingpad,

    Unfortunately, I don’t believe there is. You could always not delete it, set those server settings, then go back and simply add-on the rest of the missing menu. That could work.

Viewing 6 replies - 1 through 6 (of 6 total)

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