If it’s in the transcript and log, it should be there when you receive it. Would you please send a copy of the test email to me at jason at hendriks.ca
HI Jason,
Thanks for quick reply.
i have send the tese mail to [email redacted] id
thanks
You have another plugin (or perhaps your theme) interfering with the generation of the email content. Please post the Diagnostic Data from your Postman menu, so we can see the list of active plugins.
@jeherve would you please delete my email address above. thx :>
@jason. Done. In the future, whenever you need help from a moderator on a thread, do not hesitate to tag the thread with modlook. You can read more about it here:
https://make.ww.wp.xz.cn/support/handbook/contributing-to-the-wordpress-forums/modlook-and-tagging/
Hi jason,
i have install new WordPress and add this plugin only.
Diagnostic data.
OS: Windows NT EICE 6.1 build 7601 (Windows 7 Ultimate Edition Service Pack 1) i586
HTTP User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/45.0.2454.101 Safari/537.36
Platform: PHP WINNT 5.6.3 / WordPress 4.3.1 en_US
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=Yes
WordPress Theme: Twenty Fifteen
WordPress Plugins: Postman SMTP
Postman Version: 1.6.23
Postman Sender Domain (Envelope|Message): gmail.com|gmail.com
Postman Prevent Message Sender Override (Email|Name): No|No
Postman Transport URI: smtp:tls:plain://smtp.gmail.com:587
Postman Transport Status (Configured|Ready|Connected): Yes|Yes|Yes
Postman Deliveries (Success|Fail): 0|0
Postman Bind (Success|Fail|Path): Yes|No|C:\xampp\htdocs\wordpress\wp-content\plugins\postman-smtp\Postman\PostmanWpMailBinder.php
Postman TCP Timeout (Connection|Read): 10|60
Postman Email Log (Enabled|Limit|Transcript Size): Yes|10|128
Postman Run Mode: production
Postman PHP LogLevel: 40000
Postman Stealth Mode: No
Postman File Locking (Enabled|Temp Dir): No|/tmp
Hi @mcagyanendra, thanks for posting this. But I’m completely baffled! I have no idea what’s messing up the content.
Would you please post the session transcript from one of the test emails. Let’s have a look at the conversation between client + server.
I am having the same issue. Emails sent with the Settings -> Postman SMTP test feature are delivered, but the body content is blank. Emails sent using the backend of Woo Commerce do contain the HMTL content though. In case it may be relevant, I am using a Windows webserver running IIS.
Transcript for delivered but blank test email:
220 email-smtp.amazonaws.com ESMTP SimpleEmailService-1207641145 jyToMe4Pth5u0tPUle4w
EHLO localhost
250-email-smtp.amazonaws.com
250-8BITMIME
250-SIZE 10485760
250-STARTTLS
250-AUTH PLAIN LOGIN
250 Ok
STARTTLS
220 Ready to start TLS
EHLO localhost
250-email-smtp.amazonaws.com
250-8BITMIME
250-SIZE 10485760
250-STARTTLS
250-AUTH PLAIN LOGIN
250 Ok
AUTH PLAIN
334 Ok
AEFLSUFJQ1FESUQ2TkVHRlozNVJBAEFtc2VXSjlid0pGREp4MWRPWFIyWG5scjVmaHVhYmszdXA0andaZTRYODFx
235 Authentication successful.
MAIL FROM:<[email protected]>
250 Ok
RCPT TO:<[email protected]>
250 Ok
DATA
354 End data with <CR><LF>.<CR><LF>
Content-Type: multipart/alternative;
boundary="=_d663dc61b3312d1ff4cd6a5b4637c9a9"
From: BVT Development <[email protected]>
Sender: [email protected]
To: [email protected]
Subject: Postman SMTP Test (howtocookthat.redacted.com)
Date: Fri, 02 Oct 2015 21:39:39 +0000
MIME-Version: 1.0
--=_d663dc61b3312d1ff4cd6a5b4637c9a9
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable
--=_d663dc61b3312d1ff4cd6a5b4637c9a9
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable
--=_d663dc61b3312d1ff4cd6a5b4637c9a9--
.
250 Ok 000001502a7c1091-8fe36112-9212-464c-9e46-7ec4c375ab27-000000
I am having the same issue. Emails sent using the Settings -> Postman SMTO are delivered but the body content is blank. But Emails sent using the Woo Commerce backend are sent with the HTML body content still intact. In case it matters, I am running a Windows webserver with IIS.
When I try to post the entire transcripts the forum isn’t publishing the post for some reason. But I can see the content in the Woo Commerce email’s transcript is complete, but the test email the body content portion seems to be missing. Even though the content still shows up in the Log if I click View instead of transcript.
So bizarre. Never heard of this and twice in one week? Are you willing to install the Debug plugin and run the test with Postman’s trace turns on?
Hi Jason,
Yes, I would be happy to. I will also email you the two transcripts, one of the blank test email, and the other of the non-blank woo commerce email.
I did notice that in the advanced settings, it shows “Invalid” next to the Temporary Directory. Is the temp directory necessary?
Is the temp directory necessary?
It prevents concurrency problems when you send tons of email.
Jason helped me to troubleshoot my problem, and in my case it turned out to be a character encoding issue with the multi-lingual greeting line in the test email template.
To resolve it I did a search operation on the word Bonjour and there were three places in the plugin where the greeting line is located. I deleted the special characters from all three of those places and the test email now works correctly.
Oh it wasn’t the EOL? It was the International characters?
I made a change to v1.6.24 that might fix your problem (untested). Please try and let me know! https://downloads.wp.xz.cn/plugin/postman-smtp.1.6.24.zip
I encoded the international characters so that the PHP code is just plain ASCII again, not UTF-8.
