Message can’t be

  • Resolved WebCodePoet

    (@senjoralfonso)


    10 months, 4 weeks ago

    Since today, I get the message:

    Hey, we noticed you’ve been using Rank Math SEO for more than a week now – that’s awesome!
    Could you please do us a BIG favor and give it a rating on ww.wp.xz.cn to help us spread the word and boost our motivation?

    Bhanu Ahluwalia
    Co-founder of Rank Math

    Yes, you deserve it
    No, maybe later
    I already did

    What ever I click, after a reload it is back again and can not be hidden. STOP THIS IMMINENTLY! 😤

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    10 months, 4 weeks ago

    Hello @senjoralfonso,
     
    Thank you for your query and we are so sorry about the trouble this must have caused.
     
    Please close the notification and clear your browser and website caches.
     
    After that, please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools > and click on the button “Remove Transients”. See the screenshot below for your reference: https://i.rankmath.com/i/Db2jvp
     
    If clearing the cache from the server doesn’t help, you can also try to clear the notifications directly from the database by setting the rank_math_notifications option in the WordPress options table to be a:0:{}.
     
    Don’t hesitate to get in touch if you have any other questions.

    Thread Starter WebCodePoet

    (@senjoralfonso)

    10 months, 3 weeks ago

    Changing the Database directly did it.

    Plugin Support Rank Math Support

    (@rankmathsupport)

    10 months, 3 weeks ago

    Hello @senjoralfonso,
     
    We are super happy that this resolved your issue.
     
    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
     
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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