Hi @polgara0107,
Can you send a screenshot of what you are seeing? If you have errors in the browser console (right click on screen, inspect element, console) please post them here so we can take a look.
Erreur : [“pages”,”2025-01-01″,”2025-04-09″,{“filters”:{“browser”:””,”country_code”:””,”device”:””,”goal_id”:””,”page_id”:””,”page_url”:””,”platform”:””,”referrer”:””},”group_by”:[“page_url”],”metrics”:[“page_url”,”pageviews”]}] data is undefined
Erreur : [“referrers”,”2025-01-01″,”2025-04-09″,{“filters”:{“browser”:””,”country_code”:””,”device”:””,”goal_id”:””,”page_id”:””,”page_url”:””,”platform”:””,”referrer”:””},”group_by”:[“referrer”],”metrics”:[“referrer”,”pageviews”]}] data is undefined
Erreur de serveur dans data/datatable: Il y a eu une erreur critique sur ce site.En apprendre plus sur le débogage de WordPress.
I am sorry a dont find how to send you a screenshoot
Do you maybe have “All-In-One Security” active, with 5G or 6G firewall enabled?
yes a have all in one sécurity, and a don’ t know for de firewall
We have had several reports that there is an issue with All in One Security enabled.
Please try the following:
– Go to WP Security -> firewall -> 6G firewall rules
– Disable 5G (will be deprecated anyway)
– Deactivate the AIOS
– activate the AIOS again.
Then check if Burst starts working again.
yes all work again thank you. can i activate 6G firewall?
Yes, I have it enabled without issues. If you run into any troubles, let me know!
If you appreciate the support, it would be great if you can add a review here:
https://ww.wp.xz.cn/support/plugin/burst-statistics/reviews/#new-post
Thanks!
thank you again for your help
