• Resolved sabine3011

    (@sabine3011)


    Hi there i would love to use your plugin.

    I installed it and used th pre-installed Shipping after weight… and also pickup lokal… so far everythings works fine… but
    when i am in the Shopping cart and i remove one of the products a message applies saying: No shipping method has been selected.
    And i dont understand whats the problem…maybe you had simular issues…

    so i have deactivated it for the moment as the people will not order as they dont know how much shipping cost they have to pay…if i put the custom woo commerce classes (flat rate shipping costs, pickup local) everything works fine and the message does not appear… but i would really like to use your plugin…and would be glad if there are any tips

    i have Divi as theme and everything up to date…

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support lusp

    (@lusp)

    Hi @sabine3011,

    It looks like something might be wrong with shipping cost calculation rules or the products. If you have the rules based on weight, have you checked if all the products in your shop have their weight filled in?

    Could you please show me the screenshots illustrating how the Flexible Shipping method is currently configured?

    Kind regards,
    Luke

    Thread Starter sabine3011

    (@sabine3011)

    Sorry for the delay…

    I have a few products that are variable. I have probably entered the weight in an overlapping way…so once in general for the weight (like for a singel product) and once for each variable product (e.g. quantity: 1 tube, 3 tubes…) I think it works now…

    Plugin Support lusp

    (@lusp)

    It’s great to hear that you’ve found out what was the problem and everything works fine now. Thank you for keeping us updated. Please let us know if you need any further assistance.

    Kind regards,
    Luke

Viewing 3 replies - 1 through 3 (of 3 total)

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