message not sending

  • Resolved Marwan Hatem

    (@marwanhatem)


    1 year ago

    i have done every thing by the book and here is the screens and this is the message i saved in hello world templet in facebook

    Hello {{1}},

    Thank you for your order #{{1}} of {{3}}.
    Your total is {{4}}.

    We’ll keep you updated at {{5}}.

    and no message is being sent to me via WhatsApp

    The page I need help with: [log in to see the link]

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  • Plugin Author Sarankumar

    (@sarankumar)

    1 year ago

    The hello_world template typically doesn’t require any parameters, so we recommend selecting this template for your initial tests.

    If you’re using a template that does require parameters, please ensure the variables in the request body are in the correct order, matching the template definition exactly.

    In your screenshot, it looks like you’ve selected the hello_world template, but parameters are still being shown — which has caused some confusion on our end. Please double-check the selection and request structure.

    Plugin Support ashlyjohny

    (@ashlyjohny)

    10 months, 1 week ago

    Hello @marwanhatem ,
    Is it solved the issue? if you’re still facing any issue, just reply here or open a new thread.
    If it’s all good, we’re going to close this ticket. 
    Thank you!

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