Messenger Sharing Error

  • Resolved ahjay0421

    (@ahjay0421)


    3 years, 4 months ago

    Hi, when I try to share my website using messenger, it appears some errors.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Heateor Support

    (@heateor)

    3 years, 4 months ago

    Hi,

    Sorry about this. The Facebook app associated with the Facebook App Id has been deactivated by Facebook. We are going to release an update fixing it within the next 24 hours.

    Plugin Author Heateor Support

    (@heateor)

    3 years, 4 months ago

    This has been fixed in the version 7.13.46. Kindly update the plugin.

    Thread Starter ahjay0421

    (@ahjay0421)

    3 years, 4 months ago

    Hi there, I already updated the plugin, I tested the feature and I’m now receiving this error. Can you please provide any guides or solution for this case?

    Plugin Author Heateor Support

    (@heateor)

    3 years, 4 months ago

    What error?

    Thread Starter ahjay0421

    (@ahjay0421)

    3 years, 4 months ago

    This error:

    Can’t load URL: The domain of this URL isn’t included in the app’s domains…

    Plugin Author Heateor Support

    (@heateor)

    3 years, 4 months ago

    We cannot do anything about this error, as only one domain can be saved in the Facebook app that the Facebook Messenger share icon uses. Users who are already logged into their Facebook accounts won’t see this message.

    Thread Starter ahjay0421

    (@ahjay0421)

    3 years, 4 months ago

    Hi, I logged in to my Facebook accounts and share the page using messenger.

    And I got this error:

    Plugin Author Heateor Support

    (@heateor)

    3 years, 3 months ago

    Oops. Was some temporary issue with the Facebook app. It’s fixed now.

Viewing 8 replies - 1 through 8 (of 8 total)

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