Met Form Fields Redirection

  • Resolved netxperia

    (@netxperia)


    1 year ago

    while clicking on contact form field , it redirect to the top of the page. please guide how to resolve the issue.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Md Abdullah Al Arif

    (@faithcoder)

    1 year ago

    Hi @netxperia,

    Greetings! Thanks for contacting us.

    I’ve checked your form, and it seems that the scrolling behavior is inconsistent—sometimes it scrolls, and other times it doesn’t. This isn’t an issue with MetForm itself. The behavior might be caused by page scrolling features in your theme or other plugins.To troubleshoot:

    1. Try switching your theme to a default one like Hello Elementor.
    2. Deactivate all other plugins except Elementor and MetForm to see if the issue persists.
    3. Reactivate the plugins one by one to identify if any of them are causing conflicts. In this way, you will be able to detect which one causes the problem.

    Hope it will help.

    Regards
    Arif

    Thread Starter netxperia

    (@netxperia)

    1 year ago

    tried as suggested, issue not resolved.

    Md Abdullah Al Arif

    (@faithcoder)

    1 year ago

    Hi,

    Could you please try clearing all the cache from your website and browser? Additionally, if you’re using any Cache/Optimization plugins, try disabling them temporarily. After that, regenerate the CSS and sync your Elementor libraries by navigating to Elementor > Tools.

    If the issue persists, feel free to reach out to our support center via the plugin details page. It might require further inspection directly from your dashboard.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)

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