• Resolved akademiatortu

    (@akademiatortu)


    Hi-
    I have set up a custom conversion set up in Meta, with these rules:
    URL contains “powitanie-subskrybentow”
    And URL contains “value=29”
    And URL contains “dc=TEST3”
    This should trigger a Purchase event.

    The page where the user is redirected after purchase (which is where I want this event to fire) is:
    https://akademiatortu.pl/powitanie-subskrybentow/?value=29&currency=PLN&plan=monthly_trial&dc=TEST3

    2 people have purchased the plan, so they must have landed on this page, yet my Meta account does not show this conversion.

    I have also set up a custom event in PixelYourSite like this:
    Event triggers on Page Visit where URL contains: powitanie-subskrybentow AND conditions are: URL parameters contain: value=29 and another URL parameters contain: dc=TEST3
    I enabled in on Meta for all pixels, event type is purchase and Value is 29 and currency is PLN.

    Is this set up correct? Why is meta not recognizing this as a conversion when a customer lands on this page?

    Would appreciate the help. Thanks. Magda

Viewing 1 replies (of 1 total)
  • Plugin Support pixelyoursitesupport

    (@pixelyoursitesupport)

    Hello @akademiatortu, I noticed that you’ve opened a ticket support ticket regarding this matter. Let’s continue the conversation there and help you investigate the issue.

    Thank you in advance.

Viewing 1 replies (of 1 total)

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