• Resolved chertko

    (@chertko)


    Hello!

    Why can’t I save the meta description? I update the page and the meta description disappears

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Can you please confirm whether this issue still occurs when you are using the most recent Yoast v11.6? You can learn more about updating here: https://kb.yoast.com/kb/how-can-i-update-my-free-plugin/

    Also, can you confirm you are using WordPress 5.2.2? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider. Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast. This guide explains more: https://yoast.com/why-we-dont-support-old-wordpress-versions/

    ​If you update to the most current version of WordPress and Yoast SEO, does this resolve the issue?

    If the issue is still occurring after confirming both Yoast SEO and WordPress are updated, this may be due to a plugin or theme conflict. Can you try and gather as much information for us as possible? Please perform the following:

    1. Check for conflicts.
    2. Check for JavaScript errors with your console.
    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.

    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Thread Starter chertko

    (@chertko)

    I use new version Yoast 11.6 fnd WP 5.2.2

    this don’t resolve the issue.

    I will try to check the conflicts

    Please let us know how it goes.

    Thread Starter chertko

    (@chertko)

    Hello.
    I checked for plugins conflict. WP Super Cache was installed last. Other plugins were installed along with Yoast Seo and everything worked before.

    @chertko

    Were you able to perform the complete conflict check? We ask as we are not sure from the reply. Did you disable all non-Yoast plugins and switch your site to the 2019 theme? Did the issue still happen when you did this?

    Thread Starter chertko

    (@chertko)

    Yes. I checked all my plugins. I turned them off one at a time and checked how the Yoast works. I activated the theme 2019. Meta descriptions are not saved anyway

    Hi,

    Based on the information you provided, we expect this to be a bug. We’re actively using the bug tracking on our GitHub repository so your best next step would be to create a new issue for our developers at https://github.com/Yoast/wordpress-seo/issues/new. You will need an account to create a new issue. If this is your first bug report, please check out: https://kb.yoast.com/kb/how-to-write-a-good-bug-report/.

    Closed. No further concerns.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Meta description. Version: 11.5’ is closed to new replies.