• Resolved Cath Passeri

    (@rrhoawebsite)


    I have uploaded slides which are 600 width by 400 height. My slideshow is set to this size as well but on my actual slideshow they are displaying square. This happens in both Google chrome and IE. I don’t have Fire Fox loaded. When I look at the list of slides loaded they are displaying correctly. I have tried deleting all the slides and uploading them bake into the slide show but that has not helped.

    My site is http://lighthousegourmet.com/ and it is the slideshow on the home page.

    https://ww.wp.xz.cn/plugins/meteor-slides/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Josh Leuze

    (@jleuze)

    Hi, the slide images are cropped to match the slideshow dimensions when you upload them to WordPress. If you change the slideshow dimensions, you need to re-upload the slide images. Did you re-upload these images, or re-set the slide images from the existing copies in the media library?

    Thread Starter Cath Passeri

    (@rrhoawebsite)

    I re-uploaded them from the media library.

    Plugin Author Josh Leuze

    (@jleuze)

    If the slide images and the slideshow dimensions match, they shouldn’t be cropped. I would double check the dimensions and re-upload the images.

    Thread Starter Cath Passeri

    (@rrhoawebsite)

    Thanks Josh! I removed the images from the media library and then re-uploaded them. It all seems to be good now.
    Thanks!

    Plugin Author Josh Leuze

    (@jleuze)

    You’re welcome!

Viewing 5 replies - 1 through 5 (of 5 total)

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