Microsoft Office 365 Token not generated

  • Resolved pauloestevaons

    (@pauloestevaons)


    2 months ago

    Hello,
    I’m trying to configure Office 365 SMTP. I enter the ID and client secret, but when I click authenticate, a page opens that should show the token, however the token area is blank, empty. How do I solve this? Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    2 months ago

    Hi @pauloestevaons,

    To help us pinpoint the cause of this blank token screen and provide you with a precise solution, could you please provide a bit more information?

    If it is feasible for you, could you kindly share a video demonstration or some screenshots of the steps you are taking leading up to the blank screen? Specifically, it would be very helpful to see if there are any browser console error messages or any unusual behavior occurring when you click the “Authenticate” button.

    Having these visual details will be crucial for us to investigate this further and ensure we get your Office365 connection up and running as quickly as possible.

    Thread Starter pauloestevaons

    (@pauloestevaons)

    1 month, 4 weeks ago

    Hi, how are you?

    I made a video of the error. Here’s the link; I can’t attach the video here.

    Thank you.

    Video: https://tiburcio.adv.br/wp-content/uploads/2026/04/erro-smtp-config.mov

    Thread Starter pauloestevaons

    (@pauloestevaons)

    1 month, 3 weeks ago

    @ibrahimsharif Can you help me?

    siparker

    (@siparker)

    2 weeks, 2 days ago

    when you setup the app in azure. choose multiple entra ID tenants.
    not a single tenant. apparently some changes to azure broke some things

Viewing 4 replies - 1 through 4 (of 4 total)

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