Plugin Support
MixHa
(@mixha)
Hello @eduexact ,
The message in the error log states:
[ERROR] [2023-06-13 11:54:49] Error message: Maximum execution time of 30 seconds exceeded
[ERROR] [2023-06-13 11:54:49] Probably we could not increase the execution time, please edit your php.ini manually
Apart from that, please do the following:
Please open first section of the plugin named: “What will be backed up?”
Find subsection named: “Exclude by folder / file name (case-sensitive)”
Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e
Once you do that, please follow these steps:
- Go to “Other options” section
- Change backup method: https://prnt.sc/1s1ofpa
- Disable PHP CLI checking: https://prnt.sc/1sljr31
- Save “Other options” section
- Force stop both processes: https://prnt.sc/1trv1tm
When you do that, try to run your backup once again.
Let me know if that worked for you 🙂
Thank you!
Plugin Support
MixHa
(@mixha)
Hey @eduexact
We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.
Kind regards