Migration failed,

Resolved

(@rabox66)

Hi,
I am using your plugin quite a while and it was always workiung well. But now I have a problem,. I cannot resolve. My migration from a very difficult server (Domainfactory) to an other host (Hetzner) did not work. I received this debug code: BMI-TKePCyxC-47519

Additionally I was informed, that the max. execution time of the server is set to 60. That is strange, because I changed it vis the .htaccess. Here is my complete .htaccess:

# BEGIN WordPress
# The directives (lines) between "BEGIN WordPress" and "END WordPress" are
# dynamically generated, and should only be modified via WordPress filters.
# Any changes to the directives between these markers will be overwritten.
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

# Backup Migration START
  <IfModule mod_rewrite.c>

    RewriteEngine On
    RewriteRule .* - [E=noabort:1]
    RewriteRule .* - [E=noconntimeout:1]

  </IfModule>
  <IfModule mod_env>

    SetEnv noabort 1

  </IfModule>
# Backup Migration END

php_value max_execution_time 300

Do you have any ideas, where the bug is located?
Thanks
Raphael

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support MixHa
(@mixha)

1 year, 2 months ago

Hello @rabox66 ,

The issue is likely caused by the RAM memory limit configuration.

Because your WP_MAX_MEMORY_LIMIT is set to 256 MB (which is the default value and you need to override it in wp-config.php) our plugin assumes that there are 256 MBs of free RAM memory, but in reality, there is a hard limit of 40 MBs, best solution for you would be to increase memory limit to 256 MBs in your php.ini configuration, that would resolve all issues or set correct value for WP_MAX_MEMORY_LIMIT in wp-config.php to “40M”.

After all, running WordPress with only 40 MBs of RAM is quite challenging and may make the website unstable.

You need to increase the memory_limit variable in your php.ini configuration, the most recommended value for you is “256M”.

—

Regarding the max. execution time.

We have noticed that your current PHP max_execution_time is just 60. For optimal performance of our plugin, we recommend increasing this value to at least 300 seconds. This adjustment is necessary to ensure that all processes complete without interruption, particularly those requiring extended execution times.

To update the max_execution_time, you can add/modify the following line to your php.ini file:

max_execution_time = 300

Alternatively, if you have access to your server’s control panel, you may adjust this setting through the PHP configuration section.

Thank you!
Thread Starter rabox66
(@rabox66)

1 year, 2 months ago
Hi,
thank you for the answer. I also changed the memory limit. The max ex time is set to 180, it is not possible to change it to 300. This said: The problem remains.

I had a look at the errolog and the first error that appeared said:
Fehlermeldung:Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes)

So the problem does not seem to be the execution time, but the memory that is needed. I am already at the maximum that this hosting allows. Is there no possibility to create a temporary workaround for this problem?

Here is my new debug code: BMI-NBA5UVAp-47000

Additional question:
I have been using this specific hoster for many projects and have never had any issues transferring websites to them—until now. Could it be that the original server, where the website was previously hosted, created an oversized backup file due to poor performance? And that this issue has now been ‘carried over’ to the new server as well?

Thank you!
Raphael Bolius
- This reply was modified 1 year, 2 months ago by rabox66.
Plugin Support MixHa
(@mixha)

1 year, 2 months ago

Hello @rabox66 ,

We analyzed your report, and found an issue that will be patched in the upcoming version.

I am sharing it with your right now – download it here.

Please first make a clean uninstall of the Backup Migration plugin by enabling this option in the Plugin menu section “Other Options”.

Then Save, and proceed to remove the plugin. Afterwards, install the one that I provided in this message, and run the restore process.

Please let me know if that worked.

—

To answer your extra question: We are constantly improving the plugin to handle even the weaker servers/hostings, and with all the optimizations, our plugin is capable of successfully finishing the job on such environments.

Kind regards

Thread Starter rabox66
(@rabox66)

1 year, 2 months ago

Hallo @mixha,
Thank for your adaptation. Here is my resumee:
1) I erased the PRO version completely and added your .zip.
2) Then I only saw the free version in the backend. Nevertheless I tried it. I did not work again but suggested to use a slower method.
3) Also the slower method did not work.

So how do we proceed?

Thank you!
Raphael

Plugin Support MixHa
(@mixha)

1 year, 2 months ago

Hello @rabox66 ,

You should have replaced the free plugin, not the premium.

Please repeat the process and if the issue occurs, please share the debug log.

Kind regards

Thread Starter rabox66
(@rabox66)

1 year, 2 months ago

Thank you! That time it worked correctly!

Plugin Support MixHa
(@mixha)

1 year, 2 months ago

Awesome! Happy to hear that the issue got resolved @rabox66 ! 🙂

Please feel free to open a new ticket if you face any issues, or rate the plugin if you are happy with our service 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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