Migration failed immediately

  • Resolved jbencoker

    (@jbencoker)


    2 years, 6 months ago

    BMI-rdJtck7f-99303 is the tag I received. This process is extremely time consuming and complicated

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    2 years, 5 months ago

    Hello @jbencoker ,

    You tried to restore with the backup file created with another plugin.

    Please note that backup files created by specific plugin are not compatible with any other plugin. This applies to all backup plugins.

    Please create the backup of your original site with the Backup Migration plugin, and then proceed with the restore/migration process as you did.

    Kind regards

    Plugin Support MixHa

    (@mixha)

    2 years, 5 months ago

    Hello jbencoker,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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