Migration failed on new website

  • Resolved schnadrian99

    (@schnadrian99)


    3 years, 4 months ago

    Hello there,

    I created a backup from my old (kinda big) website (about 5 GB) and tried to migrate it to my new site via super fast migration and the link. It failed, the debug code is BMI-yD4paVFp-82343

    In the beginning it shows a yellow warning regarding the PHP-CLI file, saying it could not find a executable file and the process may be instable.

    I would be delighted if you could help me.

    All the best, Adrian

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iClyde

    (@iclyde)

    3 years, 4 months ago

    Hi @schnadrian99

    The issue is most likely caused by web server of your source website.
    Due to download size limit, Super-Quick Migration couldn’t finish download.
    We have alternate download method that may resolve the issue.

    Please carefully follow the steps below for each site.

    On the site where you made the backup:

    1. Go to our plugin settings and open “Other options” section
    2. Enable alternate download method: https://prnt.sc/1slr41w
    3. Save that section
      – No need to make new backup

    Now, go to the site where you want to restore your backup:

    1. Open “Other options” section as well
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save that section
    4. Force both processes to stop: https://prnt.sc/1trv1tm
    5. Try to run the migration again with the same URL

    If that won’t work, please repeat the “force both processes to stop” step.
    Once you do that, download your backup and try to upload it manually.

    You can upload your backup via FTP, cPanel or our Upload Area.

    Let me know if that resolves your issue 🙂
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    3 years, 4 months ago

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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