Plugin Support
MixHa
(@mixha)
Hello @sindicato123 ,
The error log states:
[ERROR] [2023-06-01 14:31:26] Error message: Maximum execution time of 30 seconds exceeded
[ERROR] [2023-06-01 14:31:26] Probably we could not increase the execution time, please edit your php.ini manually
Apart from that, please also do the following:
Please open first section of the plugin named: “What will be backed up?”
Find subsection named: “Exclude by folder / file name (case-sensitive)”
Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e
Once you do that, please follow these steps:
- Go to “Other options” section
- Change backup method: https://prnt.sc/1s1ofpa
- Disable PHP CLI checking: https://prnt.sc/1sljr31
- Save “Other options” section
- Force stop both processes: https://prnt.sc/1trv1tm
When you do that, try to run your backup once again.
Let me know if that worked for you 🙂
Thank you!
Plugin Support
MixHa
(@mixha)
Hey @sindicato123 ,
We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.
Kind regards