• Resolved eljejer

    (@eljejer)


    Debug code: BMI-d36tAwZi-02266

    Hi,

    I made a backup on the site hethogenoorden.net which is hosted.

    Then I want to restore on a selv hosted site (local) hethogenoorden.tuxsil.net.

    the restore fails

    Also, I can see a message in the beginning:

    “backup could not find proper PHP CLI executable”

    Please advise. Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter eljejer

    (@eljejer)

    Hello again!

    Because I was unsure whether or not i did the migration yesterday (Debug code: BMI-d36tAwZi-02266) using the guide you provide, I tried once more today.

    Here’s the debug code of today: BMI-biqUnhrg-89164. The logs have been sent to you.

    Also, I subscribed to and installed the premium version of the plugin.

    Thread Starter eljejer

    (@eljejer)

    I tried once more after setting “Bypass web server limits” in the settings.

    This did not help. Here’s the new Debug code: BMI-XqELRhY7-79057

    Debug infos sent

    • This reply was modified 2 years, 9 months ago by eljejer.
    Plugin Support MixHa

    (@mixha)

    Hello @eljejer ,

    There was a file transfer error.

    Please upload the backup file manually to the destination site, and then run Restore. You can manage all of this from the plugin section “Manage & Restore Backups”.

    Also, before you run the Restore, apply this setting:

    Let me know if that worked for you 🙂
    Thank you!

    Kind regards

    Plugin Support MixHa

    (@mixha)

    Hey @eljejer ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)

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