• Resolved futureyoon

    (@futureyoon)


    Hi

    i have been using other plugin for the knowledge base documents (minerva kb) but i found this plugin is more functions and better UI.

    so i am thinking of switching. is there any good way to migrate current knowledge base docs to yours?

    Please kindly advise on this.

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @futureyoon ,

    Greetings. Hope you’re doing good.

    Well, yes, you can easily do so. Please follow this doc to know how:- https://betterdocs.co/docs/migrate-docs-to-betterdocs/

    Hope it helps. Let me know how it goes.

    Thank you!

    Thread Starter futureyoon

    (@futureyoon)

    Thank you so much for the info!

    From the existing KB plugin, I have ‘KB FAQ’ category.
    I understood from the document you shared.

    normal KB article post type should be ‘docs’.
    for category domain should be ‘dog_tag’.

    what should I do with ‘KB FAQ’ then. I still hope to categorize those articles as FAQ in betterdocs.

    please advise little further.

    Thank you

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello there,

    Greetings. Extremely sorry for the late response.

    If you don’t find it, you can switch the post type using this plugin: https://ww.wp.xz.cn/plugins/post-type-switcher/

    Let me know how it goes.
    Thank you.

    Thread Starter futureyoon

    (@futureyoon)

    Hi Sadman,

    Thank you for the update and info.

    I was trying to use that, somehow when i click yes to switch then i got me ‘0’ on the page. no idea what it means. I posted the question to the plugin owner.

    Anyway,
    I have been using minervaKB that has been in this area for quite some times.
    If you could help out with minervaKB migration specifically, that would be great help for many users out there including me.

    You may also try yourself from your end.
    this doesnt work https://betterdocs.co/docs/migrate-docs-to-betterdocs/ or maybe need little of further tweaking – i dunno..

    Your help would be very much appreciated.

    Thank you

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello there,

    Greetings.

    If the particular plugin uses custom post type then you can migrate it to BetterDocs otherwise we don’t have the option to do that. You can contact the author of minervakb to know if they used custom post type or not.

    Hope you understand.
    Thank you.

    Thread Starter futureyoon

    (@futureyoon)

    MinervaKB uses its own custom post type and I know what it is.

    it’s just that I can’t switch the cpt as I got into ‘0’ on the page (error).

    Hmm… I don’t think this article works (https://betterdocs.co/docs/migrate-docs-to-betterdocs/) and post type switcher is not working either…

    I am stuck..

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @futureyoon ,

    Greetings. Sorry for the late response.

    As, we couldn’t solve this issue here, Can you please contact us here? So that we can check and get back to you.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘migration from other plugin’ is closed to new replies.