• Resolved marwanezzat

    (@marwanezzat)


    I am developing on server A, now I need to move to server B. I backed up from A, and trasfered the backup to server B. Restoration is failing @ 95% when tryting to adjust table 37/99 (I think). the debug code is BMI-EzblG0f7-19604.

    Please Support ASAP I passed a deadline.

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  • Plugin Support MixHa

    (@mixha)

    Hello @marwanezzat ,

    Thank you for sharing the debug code. Based on the log and the point of failure (95% during the search & replace on the postmeta table), the most likely cause is very large serialized data entries generated by your page builder. Serialized data makes search & replace operations heavier, and when handled via a web server (browser-based restoration), it can hit limits such as execution timeouts or memory restrictions. That’s why the process stops at this stage.

    To address this, I recommend restoring the backup using our PHP CLI tool. Running the restoration via CLI bypasses all web server limits (PHP max_execution_time, memory_limit, Apache/Nginx request timeouts, etc.), so it can process large serialized entries without interruption.

    Here are the steps:

    Navigate to the plugin includes directory

    From your WordPress root folder, go to:

    cd wp-content/plugins/backup-backup/includes

    Run the restoration via CLI

    Use the bmi_restore command with your backup file name, for example:

    php -f cli-handler.php bmi_restore
    BMI_12-12-12_nameOfMySite_nameOfBackup.zip

    ⚠ Please also ensure that server B has enough free disk space (we recommend at least 25% more than the backup size).

    Running the restoration this way should resolve the issue and allow the process to complete successfully.

    Let me know how it goes or if you run into any further difficulties — I’ll be glad to assist.

    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @marwanezzat ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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