Missing admin menu

  • Resolved Austin Ginder

    (@austinginder)


    9 years, 7 months ago

    Typically on the backend there is TablePress admin menu like so: https://cloudup.com/cqq2mJiVhEz with a directly link to it from the plugins: https://cloudup.com/cB-TsbBFdLv however on one of my websites there is no admin menu link nor a link from the plugins: https://cloudup.com/cq9a0WXFJ8c. When I go to /wp-admin/admin.php?page=tablepress directly it gives me an error: Sorry, you are not allowed to access this page. Here is a list of everything I tried so far.

    • Cloned the site to staging and disabled all plugins and activated a default theme
    • Enabled WP Debug, not seeing any errors
    • Not seeing any JS errors
    • Reinstalled plugin v1.7 manually

    Any help or suggestions would be appreciated.

Viewing 11 replies - 16 through 26 (of 26 total)
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  • Plugin Author Tobias Bäthge

    (@tobiasbg)

    9 years, 5 months ago

    Hi Alex,

    that shouldn’t be necessary. It would be sufficient to delete the tablepress_user_options entry in the wp_usermeta database table for that user’s ID.

    Regards,
    Tobias

    astevens93

    (@astevens93)

    9 years, 5 months ago

    Hi Tobias, sorry for the slow response. Really appreciate your help here, that’s great thank you.

    Alex

    Plugin Author Tobias Bäthge

    (@tobiasbg)

    9 years, 5 months ago

    Hi,

    no problem, you are very welcome! 🙂 Good to hear that this helped!

    Best wishes,
    Tobias

    sethmorris1

    (@sethmorris1)

    9 years, 1 month ago

    Tobias,
    I am on v. 4.7.4 WP, and am still unable to find the TablePress menu.
    I looked for the tablepress options in Options.php but it is not there.
    I also do not find TablePress options in the Pages editor

    Any suggestions? I am the only user, and it is an administrator role.

    Thanks in advance

    Plugin Author Tobias Bäthge

    (@tobiasbg)

    9 years, 1 month ago

    Hi,

    If possible, I’d like to take a direct look at this on your site. Could you therefore please create a temporary admin account for me and send me the details via email (the address is in the main plugin file “tablepress.php”)? That way, I can investigate this directly. Thanks!

    Regards,
    Tobias

    sunni148

    (@sunni148)

    8 years, 8 months ago

    I new to WordPress – helping out a non-profit and I do not see an admin option. Trying to set-up automatic updates and cannot find the admin option to set this up. Running You are using WordPress 3.2.1.

    Any assistance will be greatly appreciated.

    Plugin Author Tobias Bäthge

    (@tobiasbg)

    8 years, 8 months ago

    Hi,

    are you really using WordPress 3.2.1? That is totally outdated.
    You should set up a new site with the latest WordPress 4.8.2.

    Regards,
    Tobias

    sunni148

    (@sunni148)

    8 years, 8 months ago

    As I said I inherited this and yes that is what I’m trying to do but there is admin function to download the update.

    Plugin Author Tobias Bäthge

    (@tobiasbg)

    8 years, 8 months ago

    Hi,

    TablePress is not compatible to a WordPress version that old.
    You should export your posts/pages/etc. to a XML file in WordPress, set up a new site and then re-import it. Everything else would be very insecure.

    When you then have installed the lastest WordPress, you can install TablePress as well.

    Regards,
    Tobias

    sunni148

    (@sunni148)

    8 years, 8 months ago

    Thanks for your help. Unfortunately, I;m not that versed in WordPress. Do you know anyone that can do this for a fee or is there documentation? Don’t want to lose all the content.

    Thanks.

    Plugin Author Tobias Bäthge

    (@tobiasbg)

    8 years, 8 months ago

    Hi,

    please see e.g. https://codex.ww.wp.xz.cn/Main_Page for some Documentation. Otherwise, you can also ask in the main support forums at https://ww.wp.xz.cn/support/

    Regards,
    Tobias

Viewing 11 replies - 16 through 26 (of 26 total)
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