Missing CAPI events

  • pstidsen

    (@pstidsen)


    2 months, 2 weeks ago

    Hi there,

    Meta Business Suite is reporting that too few purchase events is covered by server events. How do I get it to 75 % ?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support pixelyoursitesupport

    (@pixelyoursitesupport)

    2 months, 2 weeks ago

    Hello @pstidsen, I visited the website you mentioned and noticed that in addition to our default e-commerce event, you’ve also created events using the Event Setup Tool in the Meta Event Manager settings page, such as AddToCart and InitiateCheckout. I couldn’t test a purchase event, but I assume you might have a Purchase event there as well.

    I recommend removing any event created with the Event Setup Tool, clearing all caches, and then conducting a CAPI test for the purchase event to ensure that we are correctly sending both server and browser events.

    Let me know how it goes.

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