Missing Categories dropdown

  • Resolved davidkoh83

    (@davidkoh83)


    6 years, 4 months ago

    Hi.

    Firstly, I would like to thank on what an awesome plugin this is. I used it with PODS and it works flawlessly. However, I just installed a plugin called Download Monitor and what happened is when I click on Upload File, the categories dropdown does not appear but it gets filtered based on what I have selected under Media.
    The image is here: https://imgur.com/1t0Ajqx
    If you look at the picture, I clicked on Upload File (1) and it will popup Choose A File (2). The category dropdown is missing and it filters all my files based on my Media Library (3).

    Secondly, when I click on another button Add Media, the popup does not have the Category dropdown but there is a selection on the left. It has a display issue and is also missing all my categories. An image at: https://imgur.com/pyJMbTl

    Thanks!

    • This topic was modified 6 years, 4 months ago by davidkoh83.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Ninja Team

    (@ninjateam)

    6 years, 4 months ago

    Hi there,

    Thanks for reaching out. We have checked and found that the Smush plugin caused the issue, can you try to deactivate this plugin to see if it helps?

    Best regards,
    Kelly

    Thread Starter davidkoh83

    (@davidkoh83)

    6 years, 4 months ago

    Hi Kelly,

    Thanks for the reply. So I tried disabling Smush and the categories dropdown appeared. If Smush does not work well with your plugin, which equivalent to Smush would or is there some settings (Which I could not find) that can solve the problem?

    Regards,
    David

    Plugin Author Ninja Team

    (@ninjateam)

    6 years, 4 months ago

    Hi David,

    We are working on a new update which fixed this compatibility issue.
    Stay tuned!

    Kelly

    Plugin Author Ninja Team

    (@ninjateam)

    6 years, 3 months ago

    Hi @davidkoh83 ,

    Please download this plugin latest version which fixed the issue.

    Let me know if the update works for you.

    Best regards,
    Kelly

Viewing 4 replies - 1 through 4 (of 4 total)

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