Missing category filter elements

  • Resolved kratomlab

    (@kratomlab)


    3 years, 3 months ago

    Hi,

    We have a wierd problem with our webshop where we use the Translatepress plugin. The original language is Hungarian and we translated it to English. In the Hungarian page our Product category filter is working correctly, but in the English product category filter, the 2. levels are missing. I can’t attach pictures, and if I upload somewhere and try to insert from url does not work either.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Denis

    (@sdenis)

    3 years, 3 months ago

    Hello,

    Thank you for reaching us!

    Can you tell us the plugin that you use to add the filters?
    We would like to test if we can replicate the issue.

    Cheers,

    Thread Starter kratomlab

    (@kratomlab)

    3 years, 3 months ago

    Hi Denis,

    It’s not a plugin, it’s a theme called Savoy.

    Plugin Support Alex

    (@alexcozmoslabs)

    3 years, 2 months ago

    I set this ticket as Resolved.
    You can also change its status back to unresolved and let us know by replying to this topic if your issue still needs attention.
    Another option is to let this ticket as it is and open a new one where to mention the issue again and ask for support.

Viewing 3 replies - 1 through 3 (of 3 total)

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