Missing “Contact Forms” on menu, can’t create new forms

  • Sinasohn

    (@sinasohn)


    8 years, 5 months ago

    I installed CF7 and created a form. Now, however, the “Contact” menu item in wp-admin for the site only has “Add Form” and “Integration” as options (as shown here). I don’t see the “Contact Forms” option (as shown here).

    Further, when I try to create a new form, I get an error that says “Sorry, you are not allowed to access this page.”

    I tried deactivating the plugin and re-activating it and that didn’t help. I deactivated the other plugins I have installed (Charitable and Code Snippets) and that didn’t help. I did a re-install of WP from the updates page and that didn’t help.

    Any thoughts?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    8 years, 5 months ago

    Try deactivating all other plugins and switching to the default theme.

    Thread Starter Sinasohn

    (@sinasohn)

    8 years, 5 months ago

    I deactivated everything and switched to twentyseventeen (closest I could think of to a default theme) and then turned contact form 7 back on — still no joy in mudville. 8^(

    Would it be worth uninstalling CF7 and reinstalling it?

    Thread Starter Sinasohn

    (@sinasohn)

    8 years, 5 months ago

    More info:

    I deleted CF7 and deactivated all my other plugins. I switched to the twentyseventeen theme. I then re-installed CF7 and activated it and got the same behaviour. The only options are “Add new” and “Integration”.

Viewing 3 replies - 1 through 3 (of 3 total)

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