• Resolved petruska1

    (@petruska1)


    Dear MasterStudy Support Team,

    I’m experiencing performance issues on my website due to missing CSS files from the MasterStudy LMS plugin. The plugin is attempting to load CSS files that don’t exist, resulting in 404 errors that are negatively impacting site performance and Google PageSpeed scores.

    Site Details:

    • Plugin: MasterStudy LMS v3.6.5
    • WordPress: 6.8.1
    • Theme: MasterStudy v4.8.107
    • Website: ajedrezenminutos.com

    Issue Description: The plugin is trying to load the following CSS files that return 404 errors:

    • /wp-content/plugins/masterstudy-lms-learning-management-system/_core/assets/css/vc_modules/courses/style_1.css?ver=3.6.5
    • /wp-content/plugins/masterstudy-lms-learning-management-system/_core/assets/css/vc_modules/courses/style_2.css?ver=3.6.5
    • /wp-content/plugins/masterstudy-lms-learning-management-system/_core/assets/css/vc_modules/courses/style_3.css?ver=3.6.5

    Console Errors:

    GET https://misite.com/wp-content/plugins/masterstudy-lms-learning-management-system/_core/assets/css/vc_modules/courses/style_1.css?ver=3.6.5 net::ERR_ABORTED 404 (Not Found)

    Performance Impact: These 404 errors are causing:

    • Reduced Google PageSpeed scores
    • Failed HTTP requests

      Could you please provide:
    1. The missing CSS files, or
    2. Guidance on why these files are being called if they shouldn’t exist, or
    3. A proper fix to prevent these 404 errors

    I’ve temporarily created empty CSS files as a workaround, but I’d prefer to implement the official solution.

    Thank you for your assistance. Please let me know if you need any additional information.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support TomStylemixThemes

    (@tomstylemixthemes)

    Hi

    It seems you have used Courses grid element in page. The widget is old version, and is triggering error in site. To avoid the case you can use Courses widget. It is new version of that widget. There you can setup view of widget how you want – https://prnt.sc/I-kDIgl1zXoy

    If you find this difficult we can offer assistance if you provide access to your dashboard!

    Best regards

    Thread Starter petruska1

    (@petruska1)

    Hi,

    Thank you very much for the clarification! I’ll try using the new Courses widget as you suggested.

    If I run into any issues, I’ll let you know.

    Best regards,

    Plugin Support TomStylemixThemes

    (@tomstylemixthemes)

    Hi

    We are ready to help with issue.

    Please, feel free to reach out support service if you will need any further help with the case.
    Through following link you can create new ticket – https://support.stylemixthemes.com/tickets/new

    Best regards!

Viewing 3 replies - 1 through 3 (of 3 total)

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