Missing Data from WooCommerce

  • Resolved beckyaffinity

    (@beckyaffinity)


    1 year, 3 months ago

    It seems that some data might be missing from WooCommerce. Based on the documentation, there should be “Line_Items” data available, which would allow us to access individual order details such as “Item Name,” “Item Price,” and “Item Quantity.” However, this information isn’t appearing in any of the test orders we’ve conducted.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author klaviyo

    (@klaviyo)

    1 year, 3 months ago

    Hi there – Sorry for the delay! Would you be able to please open a ticket with our support team so we can look at your account with you? You can open a ticket by following these instructions: https://help.klaviyo.com/hc/en-us/articles/115001002272

    When you create a ticket, please specify which events you are asking about for example Added to Cart, Placed Order, etc. Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Missing Data from WooCommerce’ is closed to new replies.