Missing Data in Stripe Transaction List

  • Resolved behroozsaeed

    (@behroozsaeed)


    1 year, 6 months ago

    Hi, we’re working with a client that needs to take MOTO payments via Stripe and finding your plugin has been a life-saver, thank you so much. We’ve put through a couple of test transactions and noticed that some of the data you’re collecting as meta data against the transaction could in fact be stored in other fields relating to the transaction. If you look at the screenshot provided (https://www.awesomescreenshot.com/image/51541950?key=a6a677842ebf4a09774f435272df28b0) you’ll notice the following:

    1. The top 2 x orders are done via your plugin, the ones below those are done via Stripe in the normal way via the front-end.
    2. In the “Description” field against the Stripe orders it currently says the Client Name but then after this it embeds the “Order No”. So, it says for example – “Company Name – Order 1178”.
    3. In the “Customer” column it shows their email address.

    Both of those are being passed through by your plugin as meta data, is there any way they can also be dropped into the correct columns in the transaction list so you don’t have to click into each transaction to view these details?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter behroozsaeed

    (@behroozsaeed)

    1 year, 6 months ago

    I think I may have found the solution but it’s to do with how the meta data is labelled.

    In your payment call the labels are:

    Customer Email

    Customer Name

    Order Number

    However, when the Stripe plugin makes the call it labels the above as:

    customer_email

    customer_name

    order_id

    I wonder if they’re labelled in the same way then they might appear properly in the relevant columns.

    Also, in order to make the Order ID appear in the description parameter it simply needs adding in there.

    Do you think I might be onto something here?
    Plugin Author bfl

    (@bfl)

    1 year, 6 months ago

    Hey.

    For adding the order number to the description, see this support thread:
    https://ww.wp.xz.cn/support/topic/add-order-number-to-the-stripe-description/#post-16600408

    For the email address, see here:
    https://ww.wp.xz.cn/support/topic/zip-post-code-check/#post-18043902

    The metadata is unstructured (free-form), so the labels don’t have any effect. I originally used those labels because that is what the official Stripe plugin used at the time.

    Thread Starter behroozsaeed

    (@behroozsaeed)

    1 year, 6 months ago

    Amazing, thank you. That’s worked a treat. What an amazing plugin and even better service! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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