Missing DNS records | ww.wp.xz.cn

Resolved dogsfirst3
(@dogsfirst3)

6 months, 1 week ago

Hi. I have had multiple emails from Mailpoet saying I am missing one or more DNS records. There has never been a problem with them to date but I have re-added them all anyway. The problem is, when I click authenticate sender domain (yes, I waited 24 hours) it doesn’t recognise them. Any ideas?

Viewing 5 replies - 1 through 5 (of 5 total)

Thread Starter dogsfirst3
(@dogsfirst3)

6 months ago

Have copied and pasted them all again and still getting the same error message…

wakeup12
(@wakeup12)

6 months ago

If you are on Cloudflare, you need to disable Proxy status (must be DNS only) for these two CNAMEs for mailpoet.

Plugin Author Ján Mikláš
(@neosinner)

6 months ago

Hi @dogsfirst3, could you please share the domain you’re having problems authenticate?

Thread Starter dogsfirst3
(@dogsfirst3)

6 months ago

Thanks @wakeup12 – I’ll try that.

@neosinner it is dogsfirst.co.nz.

Plugin Author Ján Mikláš
(@neosinner)

6 months ago

@dogsfirst3 there is a typo in the DNS record (there is 1 instead of 2 in one of the records). Fixing that should resolve the issue.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Missing DNS records’ is closed to new replies.

5 replies
3 participants
Last reply from: Ján Mikláš
Last activity: 6 months ago
Status: resolved