Missing Ecommerce Data in Google Analytics

  • Resolved ritikaj

    (@ritikaj)


    6 years, 4 months ago

    I have setup eCommerce tracking with this plugin and added standard Universal Analytics code manually to the website.
    However, it has been more than 48 hours and the data is still not being tracked in Google Analytics.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Conversios

    (@tatvic)

    6 years, 4 months ago

    Hi @ritikaj,

    Please remove the manually added snippet as our plugin will insert the tracking snippet automatically.

    Please let us know if you face further issues related to our plugin.

    • This reply was modified 6 years, 4 months ago by Conversios.
    Thread Starter ritikaj

    (@ritikaj)

    6 years, 4 months ago

    I tried that and Google Analytics still notifies no data is flowing.

    Plugin Author Conversios

    (@tatvic)

    6 years, 4 months ago

    Hi @ritikaj,

    please insert a screenshot link of the Enhanced Ecommerce Settings from your GA account (navigate to Admin >> View and under view you would find Enhanced Ecommerce option). So that I could be sure that setup for enhanced ecommerce has been performed.

    Thread Starter ritikaj

    (@ritikaj)

    6 years, 4 months ago

    https://drive.google.com/file/d/1WzLLzGCG4QIoUt45tlMGbuc2f4iwUuw7/view?usp=sharing

    Plugin Author Conversios

    (@tatvic)

    6 years, 4 months ago

    Hi @ritikaj,

    I tried to make a test transaction on your store and observed that some events are being tracked but some events are not being tracked. I tried to find out why the plugin did not track some of the events (like add_to_cart) and found that you have non-standard WooCommerce implementation.

    All the required data will not be tracked on your store because this version of our plugin is built for stores that follow standard WooCommerce implementation.

    I hope this answers how you would be able to track the data. Always happy to help 🙂

    Thanks.

    Plugin Author Conversios

    (@tatvic)

    6 years, 4 months ago

    Hi @ritikaj,

    We hope the previous reply resolves the issue. Therefore closing this thread.

Viewing 6 replies - 1 through 6 (of 6 total)

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