Missing entries Multi-Step Form

  • lenamarijke

    (@lenamarijke)


    7 years, 7 months ago

    Dear helper,

    we have a multi-step form on our website as application form for a programme. However, some of the entries made by applicants haven’t gone through and are not saved as entries and we don’t know why. Do we have to update or is there another reason (we have version 1.2.5 and an update would be available)?

    Thanks for helping!

    • This topic was modified 7 years, 7 months ago by lenamarijke.
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  • cleancoded

    (@cleancoded)

    7 years, 7 months ago

    I’m assuming you are referring to the WordPress multi-step form plugin, because you said you are using version 1.2.5.

    I see there was an update released for this plugin 6 days ago (1.3.0), that resolves a critical security issue; I would recommend updating. This may also address your issue, but if not, you may need to ask the plugin developers directly:

    https://ww.wp.xz.cn/support/plugin/multi-step-form

    Thread Starter lenamarijke

    (@lenamarijke)

    7 years, 7 months ago

    Yes I mean the plugin. Will try both.
    Thanks a lot!

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