Hi @designitwise
We’ll need to perform a further check in the form and fields configuration.
Please help us sharing the form export so that we could review the existing settings. Also include a list of the fields that are not getting submitted.
Please take a look at the following doc on how to export a form:
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export
If you are concerned about any sensitive information in the form, then you can duplicate your form, remove any sensitive information, and then export it.
You can share the export file via Google Drive, Dropbox or any cloud services in the next reply.
Looking forward to your response.
Kind Regards,
Luis
Hi @designitwise
Hope you are doing fine!
I tested the form in my lab site and in the submission section all the fields are visible. Please see the image below:
https://snipboard.io/NJ0jHz.jpg
However, in the email notification, there were some fields missing:
https://snipboard.io/ICO9G4.jpg
All you need to do is add the missing fields in the notification. Go to the Email Notifications tab > Add Email Notification > Email and in the Body field add the missing fields. Please see the following image as a reference.
https://snipboard.io/admSxO.jpg
In the image above, I am showing how to access the missing Detail and Medical History fields, just click on them to select them and add to the content.
Click on “Add” and next update the form. Test the notification and let us know if you get the expected results.
Kind regards
Luis
Hello @designitwise ,
We haven’t heard from you for 4 days now, so it looks like you no longer need our assistance.
Feel free to re-open this ticket if required.
Kind regards
Kasia