missing functionality

  • Resolved alysespark

    (@alysespark)


    5 years, 2 months ago

    I am getting a message that my Constant Contact form may have an issue below is the debug data

    [2020-07-08 03:24:35] API.INFO: Submitted contact data [“Extra information”,[{“email___ecd412e904309dcce66177488240b016”:{“key”:”email”,”val”:”***@gmail.com”},”email”:”***@gmail.com”,”first_name___7e7a6eef7e0a3734f39d6757b27d474b”:{“key”:”first_name”,”val”:”Taryn”},”ctct-instance”:{“key”:”ctct-instance”,”val”:”0″},”list”:”1604453424″}]] []
    [2020-08-10 06:14:44] API.INFO: ConstantContact_API::get_account_info:144 – GuzzleHttp\Exception\ServerException – Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
    [2020-11-17 16:54:44] API.INFO: ConstantContact_API::add_contact:527 – json.field.lists.value.invalid – The contact list 1604453424 does not exist. [] []
    [2020-11-17 16:54:44] API.INFO: Submitted contact data [“Extra information”,[{“email___ecd412e904309dcce66177488240b016”:{“key”:”email”,”val”:”***@gmail.com”},”email”:”***@gmail.com”,”first_name___7e7a6eef7e0a3734f39d6757b27d474b”:{“key”:”first_name”,”val”:”Mary”},”lists___e03b7604f5dffe35a153ced3c21a5243″:{“key”:”lists”,”val”:””},”list”:[“1604453424”]}]] []
    [2021-03-17 17:15:21] API.INFO: ConstantContact_API::add_contact:527 – json.field.lists.value.invalid – The contact list 1604453424 does not exist. [] []
    [2021-03-17 17:15:21] API.INFO: Submitted contact data [“Extra information”,[{“email___ecd412e904309dcce66177488240b016”:{“key”:”email”,”val”:”***@ipsd.org”},”email”:”***@ipsd.org”,”first_name___7e7a6eef7e0a3734f39d6757b27d474b”:{“key”:”first_name”,”val”:”Janan”},”lists___e03b7604f5dffe35a153ced3c21a5243″:{“key”:”lists”,”val”:””},”list”:[“1604453424”]}]] []
    [2021-03-18 21:39:39] API.INFO: ConstantContact_API::add_contact:527 – json.field.lists.value.invalid – The contact list 1604453424 does not exist. [] []
    [2021-03-18 21:39:39] API.INFO: Submitted contact data [“Extra information”,[{“email___ecd412e904309dcce66177488240b016”:{“key”:”email”,”val”:”***@actforchildren.org”},”email”:”***@actforchildren.org”,”first_name___7e7a6eef7e0a3734f39d6757b27d474b”:{“key”:”first_name”,”val”:”Alexander”},”lists___e03b7604f5dffe35a153ced3c21a5243″:{“key”:”lists”,”val”:””},”list”:[“1604453424”]}]] []

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    5 years, 2 months ago

    Hello,

    From the looks of things, 4 items stand out. One looks like it was just a temporary issue regarding server connect-ability, the other three look like there’s an error in regards to existing lists and the associated IDs from within constantcontact.com. Apparently you no longer have one with the ID of 1604453424 but at least 1 form is still trying to submit to it.

    Can you perform a list sync in your WP admin dashboard, and then visit your existing forms within WP and edit those quick, and just confirm that the chosen list is still the intended one, before hitting save? This should hopefully do the following things:

    1. Make sure the available lists from your constantcontact.com account are updated in WordPress
    2. Make sure the forms are utilizing the accurate list IDs

Viewing 1 replies (of 1 total)

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