Missing group

  • Resolved akovia

    (@akovia)


    10 years, 3 months ago

    Hi,
    For some reason a particular group is not showing up for some users. I’m certain it’s a permissions thing but I don’t know how to get past it.

    I am an admin on our site and we have a host of moderators, and we all belong to the Moderators group. Unfortunately only the couple admins are able to send a mass message to that group. I set the minimum access for all the moderators to Author, so they could even see the option to mass message, and they have access to all the other groups.

    My only thought is because the Moderators Group is a Private Group. I can’t elevate their privileges any further so I’m hoping I just missed something, or there is some other solution.

    Thanks!

    https://ww.wp.xz.cn/plugins/mass-messaging-in-buddypress/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author ElbowRobo

    (@elbowrobo)

    10 years, 3 months ago

    Sorry, could do with just a bit of clarification.

    Who is it showing up for? Admins of the website or group?
    The people who it isn’t showing up for are they all moderators of the moderator group or members of the moderator group?

    Just give me a shout and I’ll try and replicate it on my test install.

    Cheers

    Thread Starter akovia

    (@akovia)

    10 years, 3 months ago

    Thanks for the reply.

    It’s showing up for site admins, but no other group admins/mods/members which are all site moderators. One of the moderators is an admin of the “Moderators Group”, and he still isn’t able to mass message the moderator’s group.

    So..
    The Moderators Group consists of site admins and site moderators. Inside that group we have group admins, group moderators and group members.

    All members of the moderators group has had their site privileges elevated to “Site Author” so that they have access to the mass messaging.

    I think that covers it but happy to supply any information you need.

    http://i.imgur.com/0A9xdJL.png

    Plugin Author ElbowRobo

    (@elbowrobo)

    10 years, 3 months ago

    Definitely sounds like a permissions issue, I’ll try and take a look at this.

    And it’s just that group that isn’t showing up, right? Is it a private group or anything different about it?

    Thread Starter akovia

    (@akovia)

    10 years, 3 months ago

    Hi and yes, the other groups show up fine.

    Also, I was wrong about the group being private, it’s actually hidden. Maybe that’s the key?

    Thread Starter akovia

    (@akovia)

    10 years, 3 months ago

    That was it. It doesn’t work for hidden groups.
    I set the group to private and it now works. Any chance of fixing this to work with hidden groups?

    Plugin Author ElbowRobo

    (@elbowrobo)

    10 years, 3 months ago

    I’ll try and get a fix for this! In the next update.

    Plugin Author ElbowRobo

    (@elbowrobo)

    10 years, 3 months ago

    Just pushed out version 2.0.2 which should show hidden groups now!

    Thread Starter akovia

    (@akovia)

    10 years, 3 months ago

    Thank you for this and the great plugin!

Viewing 8 replies - 1 through 8 (of 8 total)

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