missing header options

  • Starhorsepax2

    (@starhorsepax2)


    10 years, 9 months ago

    This is the background header kind of image (I don’t know what you’d call it). The one below the logo and topbar info.

    We can no longer find where to replace it. We only have the customization options on the preview type page and it has completely vanished. How can we fix it?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Valet

    (@wpvalet)

    10 years, 9 months ago

    Hey there,

    Are you running the latest version of WordPress and the theme ?

    If not, I recommend take a backup and update to the latest versions.

    If the option was their previously, it should be fixed with the update.

    hannah

    (@hannahritner)

    10 years, 9 months ago

    Starhorsepax2,
    You should be able to edit from Theme Options > Page Title. Is this not the case for you? Can you post a link to your site?

    Hannah

    Thread Starter Starhorsepax2

    (@starhorsepax2)

    10 years, 9 months ago

    The entire Theme Options is missing from the dashboard.

    The version of Pinnacle is 1.3.0

    WordPress version is 4.2.4 I don’t want to update yet to 4.3 as that version broke LOTS of other plugins on another site I’m working on. It also messed up the ability to update so I was waiting for the next version where (hopefully) the bugs would be worked out.

    Valet

    (@wpvalet)

    10 years, 9 months ago

    Hey there,

    Did you check for a plugin conflict ?

    http://www.tipsandtricks-hq.com/forum/topic/test-to-identy-a-conflicting-theme-or-plugin

    Ben Ritner – Kadence WP

    (@britner)

    10 years, 9 months ago

    Starhorsepax2,
    Sounds like you don’t have the “virtue/pinnacle toolkit” enabled and up to date.

    Go to appearance > install plugins and make sure you have the toolkit installed and up to date.

    Kadence Themes

Viewing 5 replies - 1 through 5 (of 5 total)

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