Missing icons

  • Resolved [email protected]

    (@brianfoxxrcom)


    6 years, 9 months ago

    Hi,

    I’ve recently noticed that the icons on my knowledgebase are missing. Not sure what’s wrong. I’ve checked Chrome’s developer tools and didn’t see any errors there. Hope to hear from you guys soon.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author echoplugins

    (@echoplugins)

    6 years, 9 months ago

    Hi Brian,

    I see that Jeru submitted your issue to our ticketing system so I will close this one. This problem seems related to your caching plugin.

    Thank you,
    Dennis

    mustafachohan

    (@mustafachohan)

    6 years, 7 months ago

    I am facing the same issue; icons are not appearing. They do appear in configuration screen but it does not appear on live site. I have already reset chrome setting and clear browsing data.

    Plugin Author echoplugins

    (@echoplugins)

    6 years, 7 months ago

    Hi

    We have released a fix for this in the latest update, please update. If you are still having issues please open a support ticket on our website.

    If you need further help with our knowledge base plugin we would be very happy to help you. Please open a support ticket on our website at https://www.echoknowledgebase.com/technical-support/

    Please note: This forum is not monitored regularly and it does not provide the tools for us to support you better.

    Thank you,
    Dave

Viewing 3 replies - 1 through 3 (of 3 total)

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