Missing images

Resolved shaische
(@shaische)

3 years, 11 months ago

I have two problems, but most important is #1:

1. Images on my product pages sometimes don’t load and it’s just empty.I’m using latest Safari to see this issue. See this link for example: https://www.deltaprintr.com/product/rapid-star-board/

2. On the bottom of any product page where it shows related products, the images are blurry. Is this related to autoptimize also? How to fix?

3. Is there a way to share some logs/settings to show what options I have checked/unchecked so it’s easier for you to troubleshoot?

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author Optimizing Matters
(@optimizingmatters)

3 years, 11 months ago

Morning shaische;
Just had a quick look but all seems OK now?

Thread Starter shaische
(@shaische)

3 years, 11 months ago

Yes I fixed it by disabling “Optimize JS code” and now all images load. Any idea why this is happening or if there will be any significant difference in loading performance from disabling it?

Plugin Author Optimizing Matters
(@optimizingmatters)

3 years, 11 months ago

OK, does that also happen when you enable “optimize JS” but disable “aggregate JS” and “don’t aggregate but defere”?

Thread Starter shaische
(@shaische)

3 years, 11 months ago

@optimizingmatters

That seems to work. I enabled optimize JS but disabled aggregate JS. I also realized I have your other plugin “Async” installed and had to disable it because it’s causing problems in firefox/chrome. Users are not able to add that product I linked to earlier to their cart because they get this error popup:

https://06413065735717202521.googlegroups.com/attach/6f9b7858fb2da/SLLMI0s5zLFGDvTS.png?part=0.1.1&view=1&vt=ANaJVrFKZQ5wXF85SOdPN2G8bS-__wyEqUt-tvLfuLEH1yUa8MZNmGAdhoMvJftJYxoFvtzwvyd5vThEZugMGg9ZxZPfIimU9_v63CdjyYJ3OVxy2aZ-1h8

Plugin Author Optimizing Matters
(@optimizingmatters)

3 years, 11 months ago

hmm, indeed better to keep AsyncJS off for now to avoid conflicts.

now when “optimize JS” is on and you enable “don’t aggregate but defer” + “also defer inline JS”, does that work? if not, what JS errors do you see on the browser console?

Plugin Author Optimizing Matters
(@optimizingmatters)

3 years, 10 months ago

any news shaische ?

Plugin Author Optimizing Matters
(@optimizingmatters)

3 years, 10 months ago

No feedback so I assume this got resolved? Feel free to follow up if you still encounter issues!

have a nice day!
frank

Viewing 7 replies - 1 through 7 (of 7 total)

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