Missing images

  • Resolved pmarks86

    (@pmarks86)


    3 years, 1 month ago

    Hi,

    I have just installed your plugin. At a first glance; GREAT!

    At a second look, there is a challenge. I have used it and I am missing images. For example on the product page where I used it.

    How to solve?

    Kind regards,

    Pascal

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    3 years, 1 month ago

    Hi dear @pmarks86 ,
    Thank you for contacting us.
    We have completed our investigation of your website and found that there is likely a conflict between our Plugin and the Litespeed Cache that you are using on your site.

    To ensure both can work together we recommend that you install the Litespeed Cache plugin. Here is the link. Once the plugin is installed, please locate the plugin’s menu in WP Admin and ensure that it is configured as follows: 

    1. In the Cache -> Purge tab, ‘Purge All On Upgrade‘ should be ON.
    2. All options from the ‘Image Optimization’ and ‘Page Optimization’ tabs should be turned OFF.

    Please, kindly let us know after completing the mentioned steps, so that we can troubleshoot further.
    Regards, Mane

Viewing 1 replies (of 1 total)

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