Missing invoices

  • Resolved digitalfaber

    (@digitalfaber)


    8 years, 7 months ago

    Hi, all of a sudden a bunch of invoices disappeared from orders list (and PDF generate button also).

    You can see what I mean here: https://www.campidicarta.org/wp-content/uploads/2017/10/pdf-invoices.jpg

    All orders are complete, but last available invoice was issued on October 15, 2016 (I know for sure that all subsequent invoices where regularly issued on order completion and where available before this “incident”).

    Do you have any clue?

    Thanks a lot for your great work.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    8 years, 7 months ago

    Hi! I’m not sure what’s happening here, but I did notice one thing in your screenshot: all the orders that don’t have an invoice number, do have a ‘document’-like icon in the column next to it. This is not a default WooCommerce icon, is this perhaps another plugin creating invoices that impedes with the PDF Invoices & Packing Slips? What is this column for?

    Let me know!
    Ewout

    Thread Starter digitalfaber

    (@digitalfaber)

    8 years, 7 months ago

    Hi, Ewout, sorry for delay, but I didn’t receive any notice for your answer.
    Thank you for your time, we solved the problem: as you correctly pointed out, it was due to conflicts with another plug-in.
    Keep up your great work!

    Stefano

    Plugin Contributor Ewout

    (@pomegranate)

    8 years, 7 months ago

    great, very glad to hear that’s resolved!

    Have a fantastic week!
    Ewout

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Missing invoices’ is closed to new replies.