Missing IP User statistics for use with Analytics plugin

  • Resolved drabbytux

    (@drabbytux)


    2 years, 11 months ago

    We have a large number of active, IP ranges setup for a number of years and were hoping to get more statistical information. We purchased the IP User Analytic plugin, but from what I can tell the main IP Based Login plugin isn’t collecting the data we need. Any guidance or troubleshooting steps would be appreciated.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author brijeshk89

    (@brijeshk89)

    2 years, 11 months ago

    Hi,

    Please make sure you are using the latest version of IP Based Login. The main plugin does not collect the data. The main plugin just calls a filter/hook and the IP Based Analytics plugin does the data collection and rendering the same.

    Note: The Analytics will be available for the auto logins done via IP Based Login after installing the Analytics plugin.

    Thread Starter drabbytux

    (@drabbytux)

    2 years, 11 months ago

    Thanks for your quick response.

    We have version 2.3.6 currently installed, which appears to be the most current stable release.

    My first troubleshooting question is: does it need to be the PRO version of IP Based Login for it to hook in properly? Thanks for your assistance.

    Plugin Author brijeshk89

    (@brijeshk89)

    2 years, 11 months ago

    The Free version will also work. Pro version of IP Based Login plugin is not required for IP Based Analytics to work.

    Thread Starter drabbytux

    (@drabbytux)

    2 years, 11 months ago

    I looked closer at the code for the Analytics plugin. I see in the init file that a database table is generated, but when it was installed, it didn’t seem to create the table in my DB. That would definitely be a reason why it’s not collecting on my end. ¯\_(ツ)_/¯

    Thread Starter drabbytux

    (@drabbytux)

    2 years, 11 months ago

    It appears our database is a little older and threw a silent error upon install in relation to field size collation (utf8mb4_unicode_ci) where our DB accepted collation utf8_general_ci. I did a manual table creation using utf8_general_ci instead and it looks like it’s gathering data now. Thanks for your responses and hope this helps someone. 🙂

    • This reply was modified 2 years, 11 months ago by drabbytux.
    Plugin Author brijeshk89

    (@brijeshk89)

    2 years, 11 months ago

    Thank you for sharing the details. We will try to incorporate the collation detection in the plugin installer.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Missing IP User statistics for use with Analytics plugin’ is closed to new replies.