missing Order ID

  • Resolved weyabeads

    (@weyabeads)


    10 months, 4 weeks ago

    Hello

    I chose the set up below and my order IDs jumped from 202506-25 to 202506-27.
    No order were deleted between these 2 order IDs.

    Can you help resolve this issue ?

    Thanks

    • This topic was modified 10 months, 4 weeks ago by weyabeads.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    10 months, 4 weeks ago

    Hi @weyabeads,

    Thanks for reaching out.

    We are not able to replicate the issue. Kindly share the following details for a better understanding of the issue.

    • Full screenshot of WooCommerce order list page (WooCommerce > Orders).
    • WooCommerce system status report (WooCommerce > Status > System status > Get system report).
    • If any draft orders were placed after order number 202506-25.

    Please mask any user-sensitive information when sharing the details requested above. You may share the details via this link if you have any privacy concerns.

    Thread Starter weyabeads

    (@weyabeads)

    10 months, 3 weeks ago

    Hello
    For privacy concerns, I’ve now sent the details requested via the link you provided.
    There’s no draft order after order number 202506-25

    Thanks

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    10 months, 3 weeks ago

    Hi @weyabeads,

    Thank you for the update. Since we are already continuing the conversation under support ticket #84673, we will proceed to mark this thread as resolved.

Viewing 3 replies - 1 through 3 (of 3 total)

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