Missing password field!

  • Resolved wordsfromanotebook

    (@wordsfromanotebook)


    1 year, 4 months ago

    hi there.
    I’m adding PPWP (free version) to my entire subdomain, and it worked once.. but now I only get the orange logo and no box to add in the password.
    I’ve cleared cache at both browser level and via my hosting panel

    any thoughts / help?

    please and thanks 😀

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WP Folio Team

    (@buildwps)

    1 year, 4 months ago

    Hi @wordsfromanotebook,

    Thank you for reaching out to us.

    Are you using any custom CSS? As we checked, the password form will be displayed if we disable the following styles:

    .pda-form-login form 
    {display: none !important;}

    And

    .ppw-swp-form 
    { display: none !important;}

    You can view the password form as it appears on our end when the styles above are disabled here: https://drive.google.com/file/d/1auqzn9bwfGt92peBv2lBUBQqi9HME7Ko/view?usp=sharing

      Awaiting your reply.

      Thread Starter wordsfromanotebook

      (@wordsfromanotebook)

      1 year, 4 months ago

      thanks for this – I dont think I’m using any custom CSS – I have no skills (!!!) so am using themes etc to create this site
      Not sure if I’ve accidentally done something- should I remove and re-install and then not touch anything?!

      Plugin Author WP Folio Team

      (@buildwps)

      1 year, 4 months ago

      Hi @wordsfromanotebook,

      If so, could you please switch to the default theme and check if it resolves the issue?

      By the way, which themes are you using?

      Looking forward to your reply.

      Thread Starter wordsfromanotebook

      (@wordsfromanotebook)

      1 year, 4 months ago

      changed to a default WP theme and it’s OK (I was using astra/spectra)

      thanks!

      Plugin Author WP Folio Team

      (@buildwps)

      1 year, 4 months ago

      Thank you for the information. We will try to reproduce the issue on the staging site and check if there is any solution for you.

      You can consider go to Appearance >> Customize from your admin dashboard.

      ppwp-customize

      Navigate to the Additional CSS section and input the code snippet below to overwrite the styles of the .pda-form-login and .ppw-swp-form classes and check if it works.

      /* Overwrite to remove display: none */
      .pda-form-login {
          display: initial !important; /* Or use 'block', 'flex', etc., based on your needs */
      }

      .ppw-swp-form {
          display: initial !important; /* Same as above */
      }

      In the meantime, could you please contact the owner of the theme and ask if they have any solution?

      Looking forward to your reply.

    Viewing 5 replies - 1 through 5 (of 5 total)

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