Missing Plugin after Update

  • Resolved oli89

    (@oli89)


    4 years, 6 months ago

    Hey,
    I currently update your plugin as wordpress suggest it. Since this I can’t see your plugin in installed plugins:-(
    But on FTP I can still see it.

    Can you please fast help me?
    Best regards
    Oli

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author codepeople

    (@codepeople)

    4 years, 6 months ago

    Hello @oli89

    That seems the plugin was not installed properly on your WordPress.

    You have two alternatives:

    * you can replace the plugin’s folder with the new one and then activate it from the plugins section.

    * Or you can remove the plugin’s folder and try to reinstall it again from the Plugins section as usual.

    Please, make a backup first of the website folder on your local computer.

    Best regards.

    Thread Starter oli89

    (@oli89)

    4 years, 6 months ago

    @codepeople
    Thanks very much for your fast answer.
    My big problem is, that I have a big Calculated Field create.
    Is there a way to safe or restore this field?

    In the worst case I have backup of this field which I can add to a subdomain,
    but I never found a way to export/import fields, is there one?

    It will be really great if you can help me.
    best regards
    Oli

    • This reply was modified 4 years, 6 months ago by oli89.
    Plugin Author codepeople

    (@codepeople)

    4 years, 6 months ago

    Hello @oli89

    None of the process described above affect the forms created previously because they don’t modify the information stored in the database.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Missing Plugin after Update’ is closed to new replies.