• Resolved flipper1960

    (@flipper1960)


    Hello
    I use your Duplicator plugin for yeard now with no problems. Thanks for your work!
    But after installing version 1.50 I have the following issue:
    After the validation I hget the following warning/error:

    The user [u44604p126295_HenriD] is missing privileges on the database [u44604p126295_photo] and something (I can not reproduce) which has to do with views etc.
    This is the first time I get this message with this version. After completing the restore I see on some pages no graphics and on some pages there is no content at all
    I use DirectAdmin
    I searched this forum and the Snapcreek docus but could not find any solution.
    Thanks for your time

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hey @flipper1960

    Thanks for the feedback! There are a few items in the FAQ that may provide a solution to this issue, this one may get you going.

    – How to fix database connection issues?
    https://snapcreek.com/duplicator/docs/faqs-tech/#faq-installer-100-q

    See Issue B.

    If you would like to submit a support ticket for this issue we can have a closer look at your setup. Please provide a link to this forum thread when submitting the ticket.

    Hope this helps~

    Thread Starter flipper1960

    (@flipper1960)

    Hello

    Thanks for the answer. I looked into the database and in the user priviliges:

    https://www.imgdumper.nl/uploads9/631789474667c/6317894743e73-phpadmin.jpg

    I think the settings are ok here, but I will now install version 1.7.4.2 for now.
    Any other suggestions?
    Henri

    Thread Starter flipper1960

    (@flipper1960)

    Even after setting the “grand” option problem exists

    Hey @flipper1960,

    You might check with your host to see if they have any other options on setting priveleges. If you want to submit a ticket we could have a closer look at your setup, at this point we don’t have a definitive solution.

    Thanks

    Hello there, I have the same problem. I did various migrations with this Plugin and it always worked great. Recenltly also got this missing privileges message. I did the installation and it worked fine, but I keep thinking if there will be something wrong..
    Thanks!

    Thread Starter flipper1960

    (@flipper1960)

    Hello Webrolls
    Did you already find a solution for the problem? I have this issue on all my 6 installed websites. Never had problems… Even after upgrading to version 1.5.1 the problem excists.
    There should be changed something in the way Duplcator works, because I did not change anything on my server site. Even My host has no explanation.
    I can not imagine that we are the only ones with this problem using Direct Admin…

    Thanks Henri

Viewing 6 replies - 1 through 6 (of 6 total)

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