Missing Submissions on Gravity form

  • creativemanner

    (@creativemanner)


    11 years, 3 months ago

    I am using the gravity form with this plugin and experiencing a problem with capturing the submissions on both leadin and gravity form entries. any idea why would that happen?

    Also If i set the notifications on both, should I be getting two email notification as well?

    Thanks for the awesome plugin btw

    https://ww.wp.xz.cn/plugins/leadin/

Viewing 1 replies (of 1 total)
  • Andy Cook

    (@andygcook)

    11 years, 3 months ago

    Leadin should work with most WordPress form plugins and custom built HTML forms. The only exceptions are forms that are not enclosed in a HTML <form> tag or if the form is loaded through an iFrame. If the form submits through Javascript we can’t detect that it’s a form, or if it’s an iFrame we can’t detect the submission because of cross site security reasons.

    Also, does your theme call the wp_footer method anywhere? Leadin uses WordPress’s built in method to enqueue Javascript files into the footer, so if your theme isn’t hooked into that method then the plugin won’t load the tracking code. Usually you’ll see a call in your main theme to get_footer, which includes the footer.php file. Inside of footer.php is where wp_footer() is usually called.

    Do you mind shooting me an email with a link to the form that isn’t capturing submissions and I’ll take a deeper look? My email is [email protected]. Cheers!

Viewing 1 replies (of 1 total)

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